Gorgias Automation
Automate e-commerce customer support workflows in Gorgias -- manage tickets, customers, tags, and teams through natural language commands.
Overview
Automate your Gorgias helpdesk operations directly from Claude Code. Create, update, and triage support tickets, manage customers, and organize your support team -- all without leaving your terminal.
Core features
Tool Slug
Description
GORGIAS_LIST_TICKETS
List tickets with filters (status, channel, date, assignee)
GORGIAS_GET_TICKET
Retrieve a specific ticket by ID
GORGIAS_CREATE_TICKET
Create a new ticket (requires customer_id)
GORGIAS_UPDATE_TICKET
Update ticket fields (requires ticket_id)
GORGIAS_ADD_TICKET_TAGS
Add tags to a ticket
GORGIAS_LIST_TICKET_TAGS
List all tags on a ticket
GORGIAS_LIST_TICKET_FIELD_VALUES
List custom field values for a ticket
Target users
AI builders and operators who want Claude, Codex, Cursor, Gemini CLI, or similar agents to automate Gorgias workflows through Composio.
How to use
1. Add the Rube MCP server to your Claude Code config with URL: https://rube.app/mcp 2. When prompted, authenticate your Gorgias account through the connection link provided 3. Start automating your support workflows with natural language ---
Effect review
Best for agent workflows that need real app actions with explicit tool discovery, connection checks, and schema-aware execution.
Frequently asked questions
What is Gorgias Automation?
Automate e-commerce customer support workflows in Gorgias -- manage tickets, customers, tags, and teams through natural language commands.
How do I use Gorgias Automation?
1. Add the Rube MCP server to your Claude Code config with URL: https://rube.app/mcp 2. When prompted, authenticate your Gorgias account through the connection link provided 3. Start automating your support workflows with natural language ---
What does this skill require?
It requires Rube MCP and an active Composio connection for the Gorgias toolkit before executing app actions.
Quick install
Add https://rube.app/mcp as an MCP server.
RUBE_MANAGE_CONNECTIONS toolkits: ["gorgias"]
RUBE_SEARCH_TOOLS before every workflow, then execute with RUBE_MULTI_EXECUTE_TOOL.Tags
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